![]() I purchased my Vimeo subscription through a mobile app. If you are an account Owner and are unable to manage your billing settings, please contact Support for further assistance. Please reach out to the Owner of the account for further assistance. □Tip: If are a team member on a Vimeo account, you are unable to manage your settings from your billing settings page. This will include the VAT ID and billing address on all future invoices. If you require a custom billing address or VAT ID to be included on your invoices for future purchases, you can either select Add VAT ID on the checkout page during your initial purchase, or go to the Payment Methods section of your Account Settings and select Add VAT ID prior to renewal. A member of our team will follow up with you as quickly as possible. In your message, please include the information that you’d like to add or adjust on your receipt, exactly as you’d like it to appear. It is not possible to add or adjust information on receipts for past purchases (subscription or membership) without contacting Support. ![]() How do I add custom information to a receipt? Instructions on how to help emails from Vimeo reach your inbox varies by email provider - we’ve included some below. □ Tip: If you don't receive the email, please be sure to check your spam folder or any filtered folders. If you select Email Receipt, your receipt will be sent to the primary email address associated with your account (the email address you use to log in).Select either Email Receipt or Print Receipt.Choose the relevant year from the dropdown menu on the right side.Log into Vimeo, select your avatar in the upper right corner, and select Settings.Here's a short video on how to view your purchase history: Use the Year dropdown menu to view any purchases you made in previous years.There, you’ll see a list of everything you have purchased from Vimeo, including the original date you began your paid Vimeo membership.Visit your Vimeo account settings, and select Billing > Purchases.To review your subscription purchase history: How do I review my Vimeo subscription purchase history? Where to find your purchase history if made through a mobile app.How to add custom information to your receipt.Where to review your subscription purchase history.If your purchases were made through a mobile app, you can find this information in your device's order history, based on your device. You will be asked to log in with that third party.If your purchase was made on a desktop, laptop, or mobile browser, you can view your purchase history and receipts in the Purchases tab of your Vimeo Billing Settings. Select the third party sign-in option beneath Linked Accounts.Select Account in the top right hand corner and select Profile from the dropdown menu. ![]()
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